FAQ

How much is the application fee? The application fee is $150 per person over the age of 21.

How much is the administration fee? The administration fee is currently waived!

Who do I pay for utilities? Electricity is through Duke Energy Progress, and gas is through Dominion Energy. You will need to set these accounts up before moving in. Your water, sewer and trash are through National Exemption Service. We will set up your service with NES. Bills should be received by mail approximately 1.5 months after moving in to your new home.

What is the school district? We are part of the Wake County School System. Carpenter Elementary, Alston Ridge Middle, Cary High School Can I pay my rent online? You can pay your rent online along with entering work orders through your online resident portal.

Do you require renters insurance? – Yes, a customized link will be sent at the approval of your application. We offer the convenience of including the cost of renters insurance with your monthly rent or you can provide your own 3rd party policy. Requirements are detailed in the link you will receive after your application is approved.

How are emergency repairs taken care of? • We offer 24/7 emergency maintenance service.

Call our office number at 919-467-0303 and press ‘2' for after hour emergencies. After hours emergencies include: Fire. Call 911 First.

Electrical or gas failure of any nature.

Any water leaks or sewage backup.

No heat or air conditioning (for safety reasons, we cannot work on outside units after dark or during inclement weather).

Refrigerator not working.

Toilet clogged - if apartment has just one.

Overflowing Commode where there may be property damage.

Malfunctioning exterior door hardware or window if on 1st floor.

Severe weather that causes damages to doors, locks or windows, etc.

You are also able to place non-emergency maintenance requests online through your online portal 24/7.

200 Hyde Park Court
Cary, NC 27513
P: 919.944.9732  I  F: 919.467.4046
Office Hours
Mon - Fri: 8:30 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun: Closed